DeskAlerts System Requirements

To deploy the DeskAlerts application, please ensure that you meet the following minimum hardware and software requirements:

For the DeskAlerts servers:

  • Windows Server 2008/2012 (R2 editions are supported)
  • Microsoft IIS 7.5¬†or higher (ASP must be enabled) – for Web Server
  • Microsoft SQL Server 2008 or higher – for Database Server (Express versions are supported)
  • Microsoft .NET Framework 4.5 or higher.

Server Requirements

Web Server Requirements
Number of users 1 – 600 600 – 2000 2000 – 10000 10000 – 20000+*
Processor speed 2GHz (1 core or higher) 3GHz or higher (2 core or higher) 3GHz or higher (4 core or higher) 3GHz or higher (8 core or higher)
Memory 1GB 2GB or higher 4GB or higher 8GB or higher
Hard Disk Space 200MB for installation files + 1-2 GB for cache and log files 200MB for installation files + 2-4 GB for cache and log files 200MB for installation files + 4-8 GB for cache and log files 200MB for installation files + 8-20 GB for cache and log files
Client Poll frequency 60 seconds 60 seconds 60 – 120 seconds 120 – 300 seconds
Database Server Requirements
Number of users 1 – 600 600 – 2000 2000 – 10000 10000 – 20000+*
Processor speed 1Ghz 3GHz or higher 3GHz or higher 3GHz or higher
Memory 1GB min, 2GB recommended 2GB min, 4GB recommended 4GB min, 6GB recommended 6GB min, 8GB recommended
Hard Disk Space 1 – 5 GB 5 – 10 GB 10 – 20 GB 20 – 50 GB
Hard Disk Speed 7200 rpm 7200 rpm 10000 rpm 10000 rpm

* – With more than 20000 clients you will need to consider to decrease Client Poll frequency or clustering your DA servers.

Workstation Requirements

  • 256 MB RAM
  • 10 MB free hard drive space
  • Windows 7 (SP1) / 8.1 / 10
  • or
    MAC 10.7.4 or higher

Windows workstations running DeskAlerts clients v9.1 or higher also should have .NET Framework v4.6.2 and Visual C++ Redistributable packages (2013) installed.


Dedicated server is not required for DeskAlerts, it can be installed on server sharing resources with another applications. SQL instance also can share a server with other databases.

Each DeskAlerts client consumes about 33 Kb per hour. This value can be adjusted by setting poll period.

Supported browsers

DeskAlerts Control Panel is optimized to work with Internet explorer 10.0 and above. Last version of Google Chrome is also supported.