DeskAlerts Implementation Service

DeskAlerts takes care of the details so you can take care of business

For organizations that desire a fully outsourced internal messaging and emergency alert solution, DeskAlerts offers our complete Implementation Service, which includes custom development, roll-out, live testing, and ongoing support of your desktop alert notification system. With DeskAlerts Implementation Service, you can concentrate on doing what you do best and let DeskAlerts take care of the rest.

DeskAlerts’ professional team of implementation experts work with you every step of the way to ensure a smooth project. Based on successful implementations for some of the world’s leading companies, we have developed the following five-step implementation process:

DeskAlerts Implementation Service

Gather & Analyze
During this phase, a DeskAlerts project manager will work closely with you to determine all of your business requirements, analyze your needs, and create an implementation proposal based on best practices developed through previous successful implementations in your industry.

Development
DeskAlerts developers will create a customized solution based on the implementation proposal developed in step one.

Testing and QA
DeskAlerts’ QA team thoroughly tests the system to ensure that all technical aspects meet the project requirements and are up to quality standards.

Implementation and Usability Testing
Once testing is complete, our specialists begin the implementation process. This includes configuration and installation on your server and preparations for making the solution available to your users. Once the installation is complete, our specialists will beta-test the system using our own resources and / or involving some of your own users. During this step we receive and incorporate feedback from your users, which we use to make fixes and improvements.

Support
Once the solution is fully implemented and in use by the entire organization, we will gather feedback from users and solve any continuing issues. This means that you don’t need to invest in any support and maintenance on your side.

Since 2003 we’ve completed more than 400 Custom Development projects, including projects for the following companies:

IBM Skype Infospace
Looksmart T-online Web.de Vinden.nl

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