DeskAlerts Custom Development Service

Flexible development options make it easy to get the perfect solution

DeskAlerts’ customizable, modular nature means it’s easy to get the desktop alert and / or emergency alert solution you need right out of the box. For those organizations that require a higher level of customization for their internal messaging and notification system, we offer the flexibility and convenience of our Custom Development Service with either Exclusive or Non-exclusive development options.

With Non-exclusive development, we will either modify the DeskAlerts core offering or develop a new add-on that we will add to our core product line, making the new functionality available to our other customers. This option provides the benefits of the same ongoing support, fixes and updates of our other standard offerings.

With Exclusive development, we will develop a new release or add-on specifically for you that will not be made available to other customers.

Custom Development Service Four-step Process:

Custom Development Service Four Steps

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Requirements Gathering
A DeskAlerts project manager will work closely with you to explore your business goals, determine your needs, and create the best solution to answer those needs. We will then carefully document the solution requirements.

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Development
DeskAlerts developers will create a customized solution based on the documentation created in step one.

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Testing and QA
During the testing phase, DeskAlerts’ QA team will closely work with your team to ensure that all aspects of the solution meet your original requirements.

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Delivery
When your custom solution is fully tested and polished we turn over all project assets to make sure that you will be able to use and extend the solution whenever you need.

Since 2003 we’ve completed more than 400 Custom Development projects, including projects for the following companies:

ibm skype infospace
looksmart t-online webde-logo vindennl

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What are your goals
Improve internal communicationsImprove web users/customers interactionIn case of emergencyImprove Help DeskReduce IT staff load

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