Workplace safety

The Importance of Workplace Safety

Providing your employees with a healthy and safe working environment is extremely important.

Failing to do so can mean that you are breaking the law, can leave you open to being sued for negligence and can mean that you have staff who are absent a lot (because of injuries) and productivity and morale will be affected.

Workplace safety

As an employer, you have a duty to provide your staff with a physical and psychosocial work environment free from risks to their health and safety. You must also provide them with safe systems of work as well as information, instruction, training, and supervision where necessary to protect them from any risks to their health and safety while performing their jobs.… Read more

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How DeskAlerts Can Benefit Your Helpdesk

The modern workplace is heavily reliant on information technology. From schools to hospitals to general office setups, computers and IT rule our worlds.

When things don’t work as expected, employees often turn to their company’s IT helpdesk for a solution, from everything from password resets through to reporting malfunctioning equipment.

Desaklerts for helpdesk

Managing workflow in your helpdesk environment is made much easier when you use DeskAlerts – an internal communications solution that enables you to share information more efficiently and effectively with your employees.

DeskAlerts is an instant desktop alert notification system that sends one-way messages directly to a user’s desktop, in the form of a pop-up window that requires a user response and cannot be ignored or skipped.… Read more

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Improve Your Mass Notification System with DeskAlerts

A mass notification system like DeskAlerts has many benefits to your organization because it can be used to send out time-sensitive information to a large audience in a way that cannot be ignored.

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DeskAlerts is an internal communications tool that can be used for numerous purposes to ensure your employees are kept up-to-date with information. You can use it for just about any purpose: from sending out critical information during an emergency through to providing education and training solutions.

The DeskAlerts system is easy to use. Messages are delivered quickly to recipients, and you can send them utilizing multiple notifications channels to meet your specific needs.… Read more

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Create a Culture of Security with DeskAlerts Mass Notification

Security is absolutely critical in the modern workplace. In order to protect your business, it needs to be the backbone of everything that you do.

Data breaches are no small thing. They can land you in quite a lot of hot water. From bad publicity and reputational damage to legal problems through to financial ruin, not taking your security seriously is a recipe for disaster.

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There are numerous ways your security can be breached, and most of the time when it happens it isn’t because a hacker has managed to crack your systems (although this can happen) – rather, it’s because of employees.… Read more

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Why You Need a Cost-effective System of Mass Notification

Today’s business world is fast-paced. Customers increasingly expect service around-the-clock, 7 days a week. Employees can work any time of the day, any day of the week.

More than ever before, you need solutions in place to communicate with all employees quickly and effectively at any time of the day or night when they may be working for you.

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Whether you need to communicate about IT system outages, critical incidents, emergency situations or reminders about important business information that all staff need to know about, a mass notification system is a brilliant solution for your organization.

One of the biggest obstacles to effective communication with your employees, partners and other stakeholders is information getting lost because of overloaded inboxes or people not proactively looking at intranet and internet sites for updates.… Read more

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Managing Cyber Security Crises with DeskAlerts

High-profile cyber security breaches such as the recent WannaCry virus shine a spotlight on how prepared – or unprepared – organizations are to deal with security crises.

Cyber criminals are finding more and more ways to infiltrate computer networks using a range of tactics, from malware and phishing to ransomware and hacking to compromise computer systems, steal data and hold entire businesses to ransom.

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The best way to manage a cyber security attack is to put measures in place to avoid the situation in the first place. This includes having good security systems, keeping software up-to-date and patched, not using outdated and unsupported software and providing staff with cyber security training.… Read more

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Healthcare Internal Communication

How to Create an Effective and Smart Internal Communication Strategy in Healthcare

Keeping your employees informed and engaged is important to many aspects of your organization. From productivity to ensuring you have a good reputation, good information-flow plays an important role.

When it comes to communicating internally, having a strategy in place is essential.

Healthcare Internal Communication

Audit

But before you create one, you should conduct an audit of your current healthcare communications efforts (or lack thereof) to gage your starting point.  How are employees currently communicated with? Is it working? If not, why not?

In communicating with your employees, you need to set goals, which should be in line with your healthcare organization’s overall business plans and strategies.… Read more

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Creating an Effective Emergency System With DeskAlerts

In the event of a workplace emergency, your crisis communications team needs a reliable, robust and effective emergency notification system. This system forms the lynchpin of your business continuity efforts and staff safety safeguards in the event of a crisis. Designed specifically for emergency notification use, Desk Alerts is packed with intuitive, useful features. Not only does DeskAlerts make it easy to notify employees about an emergency when disaster strikes, it can also help you to get back to normal operations quickly when the problem has been resolved.

DeskAlerts emergency system

If your current mass notification system makes emergency notifications more difficult than you’d like or lacks important features such as urgent alerts and reports, take a look at how DeskAlerts can transform your emergency system and streamline communications before, during and after a crisis:

Compatibility: The DeskAlerts emergency alert system is compatible with other emergency systems, such as tornado warning sirens, disaster alarms and alert color codes in hospitals.… Read more

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IT outage notification

How to Notify Employees about IT Outages

IT systems are integral to so many parts of your business. When they go down – whether it’s planned or not – if you don’t communicate with staff, your help desk will spend a lot of time fielding questions. Often the same question, over and over again.

It’s important to get on the front foot either by  informing staff beforehand if it is scheduled, or keeping them in the loop when an unforeseen outage occurs.

IT outage notification

Putting a simple communications strategy in place helps build trust with your staff and also allows you to get on with the job of restoring the systems if you aren’t being interrupted and fielding questions.… Read more

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How to Well Prepare for an IT Outage

Living in a world that everything seems to move super fast, IT outages is one of the major predicaments that many organizations if not all have to deal with. This is by wondering whether an IT system is good enough, up to date and prediction of the impacts of outage or rather downtime.

It outage

Causes of an IT outage

All outages, planned and unplanned may be caused by different things, including; hardware and server breakdowns, power outages, software failures, human errors, environmental issues, just to mention but a few.

Since these outages are mostly unpredictable, companies are advised to always have a contingency plan to either prevent the outage or at least reduce the impact of the system outage.Read more

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