DeskAlerts in an international company

How to Manage Internal Communication in an International Company

Managing internal communications in organizations spread across different offices in different cities can be complex at the best of times – and even more challenging when you add different countries, cultures, languages and time zones to the mix!

When communicating with employees spread around the globe, you will need to factor these issues in and perhaps tailor your messages and communications delivery channels accordingly.

DeskAlerts in an international company

Language barriers

It’s important to be aware that your messages to your employees could get lost in translation very easily.

Don’t be tempted to use automated tools such as Google to translate information – it can be worth hiring an interpreter to ensure your messages to staff in other countries are delivered the way you intend and do not leave them offended or confused.… Read more

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internal communications

5 Current Internal Communication Trends

There’s no one-size-fits-all approach to the art of internal communications. How your organization approaches it will depend on a number of factors: how big you are, what your industry is like, how many offices you have, where you do your business, your workplace culture and your internal communications objectives.

internal communications

Your internal communications needs can change over time too. Or they can change from project to project.

These days there’s a lot of choices when it comes to communicating with employees: you can do so much more than newsletters, emails and intranet sites.

If you feel like you’re stuck in a rut and have been running the same internal communications campaigns using the same delivery channels for a long time, it might be time to look at other delivery methods.… Read more

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Effective Employee Engagement Survey

Steps to Create an Effective Employee Engagement Survey

The level of engagement of your employees can affect your company’s efficiency, productivity and the bottom line financially.

You might have a rough idea of how engaged your employees are, but you could also be way off the mark. An effective way to measure the levels of employee engagement in your organization is through an employee engagement survey.

By surveying your staff you can gather valuable feedback and, if appropriate, use it to make changes to your company on your employees’ behalf.  If implemented correctly, you can then optimize the engagement of employees and improve your organization’s performance.

To effectively gauge the mood of your employees, you should endeavor to measure the pride they feel in your organization, their intention to remain with the company, their motivation to exceed expectations.Read more

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employee engagement

The 10 Best Practices of Employee Engagement

How engaged your employees are can determine how successful your business is going to be.

An engaged employee is committed to the organization they work for and invested in its success. Not only do they understand the company’s goals, but their own part in achieving them. They are usually more happy, motivated and productive than their counterparts.

employee engagement

A disengaged employee is usually less enthusiastic, has low morale and can actually bring down co-workers who are otherwise engaged.

In fact, according to a Gallup Business Journal article in 2013, actively disengaged employees are estimated to cost the US economy between $450 billion and $550 billion in lost productivity every year.… Read more

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internal communication strategy

11 Components of an Effective Internal Communication Strategy

When you need to communicate internally with your employees about something important, a common mistake businesses make is not having a plan.

internal communication strategy

Without a plan, you can’t work through all the issues and opportunities that may present themselves as part of the communications process.

Think of your communications strategy as being a roadmap that helps you determine the path to communicating: where are you now and where would you like to be? The journey you take between those two points will make up your communications plan. This should help you determine how you will get there, how long it will take, and why this approach is the best one.… Read more

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workplace communication mistake

8 Common Workplace Communication Mistakes

Effective internal communication is vital to your organization’s success. If your employees aren’t engaged and informed, it has a flow-on effect to everything else your company sets out to achieve.

workplace communication mistake

Companies that have excellent internal communications practices often have higher productivity and profits, and report greater employee satisfaction.

When you have an effective internal communications strategy in place, you will assist your staff to fully understand the organization’s values, objectives and culture. You can build a company culture of trust and honesty, and turn your employees into brand ambassadors.

On the road to implementing excellent internal communications practices, there are a number of common mistakes that can be made.… Read more

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safe and healthy workplace

How to Create a Healthy and Safe Workplace

Your employees are one of your most important assets, so it stands to reason that the health and safety of your staff should be taken seriously. Not only is it a legal requirement to provide your staff with a safe work environment, there are many benefits to your business of doing so.

safe and healthy workplace

This includes: helping you to retain staff, maximizing your employees’ productivity, minimizing injuries and illnesses in the workplace, reducing the costs of injuries and workers compensation payments and ensuring you meet legal obligations as well as your responsibilities to your employees.

Creating a healthy and safe work environment will involve assessing and mitigating the risks that can affect the health, safety and welfare of your employees and anyone else who visits your premises such as customers, contractors, suppliers and volunteers.… Read more

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deskalerts-internal-communication

How to Tell If Your Internal Communications Campaign Is Successful

Internal communication is an important aspect to every organization’s success. It influences key areas such as employee satisfaction, performance, engagement and retention.  The more your employees are able to align with strategic business goals, rates of successful customer service and, therefore also revenue, are also known to increase.

deskalerts-internal-communication

When you are involved in internal communications activities, it’s important to measure their success. A measurement metric should be built into any internal communications campaign – something that many internal communicators fail to do.

Measuring the success of your campaign can not only be useful for reporting to senior management, but can help you to determine the effectiveness of the methods you have been using within your organization.… Read more

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A Portrait of the Ideal ICT specialist

Having technical aptitude and an interest in working with computers are the obvious things you think of when determining if someone is an ideal candidate to be an ICT (information and communications technology) specialist in your organization. But to really shine and excel in an ICT role, there’s a lot more that’s required.

ICT-specialist-deskalerts

The work of an ICT specialist will vary from organization to organization and from role to role. In general, they are responsible for planning, coordinating and managing a range of ICT activities. They work closely with internal or external clients to provide the right ICT equipment, knowledge, advice and support that is appropriate to the project or task that is being carried out.… Read more

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internal-communication

6 Creative Internal Communication Ideas to Implement in Your Company

Engaging your employees is an ongoing challenge that requires creativity to avoid getting stagnant. It takes more than sending out emails and the odd newsletter to effectively communicate with your staff in the modern workplace.

As well as keeping your staff informed and up-to-date with important information, good internal communications can create a positive workplace culture, boost morale, and deliver a committed and top-preforming workforce.

internal-communication

And studies have shown that companies with sound internal communications practices not only attract top talent, but they find it easy to retain them.

If you feel like your internal communications is a bit of a rut and you’d like to change things up a bit, try some of these creative solutions.… Read more

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