desktop alert

How to Improve Your Internal Communications Using DeskAlerts

Research has shown that companies with good internal communication practices perform better than those who don’t. Internal communication is good for productivity and profit and helps you boost engagement and morale so you retain the best staff.

desktop alert

When you’re considering tools to utilize in your internal communications efforts, you can’t look past DeskAlerts. It’s a powerful internal communications solution that can be used in multiple ways to keep your staff informed.

These are some of the key features you can trust to keep your employees up-to-date with important information:

Pop up alerts

When you use DeskAlerts as your corporate notification system, messages are sent straight to your employees’ computers in the form of a pop-up window that can’t be skipped or ignored.… Read more

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DeskAlerts for IT outage

Plan of Action in case of an IT Outage

IT system outages can happen when you are least expecting them. If you should find your systems are down unexpectedly, having a plan in place to deal with it will help you to smoothly go into response mode to rectify the situation.

DeskAlerts for IT outage

Sometimes when systems go down, it can be for a brief time and then everything is up and running again. Other times, however, it can be a lengthy process and your systems may be down for an extended period of time.

These are the steps you should take to quickly get on top of a systems outage:

  1. Have a strategy pre-prepared

Spend some time developing a plan you can follow if you find your systems are down.… Read more

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DeskAlerts IT outage

How to Use DeskAlerts in an IT Outage

If your business relies on IT systems, you can’t afford to be unprepared for when they go down.

No matter what type of outage you’re facing, you stand to lose your profits and productivity the longer you are offline.

DeskAlerts IT outage

Whether you’re offline for an hour, or several days, you need to have a plan in place and be ready to act quickly should the worst happen. This will help you to minimise the effects of the IT outage, which could have long-term consequences otherwise.

DeskAlerts can play an important role in helping you to manage system outages – both planned and unplanned.… Read more

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cost of internal communication

Reducing the Cost of Your Internal Communication

Internal communications might not seem like it costs your business a lot of money. It’s not like you’re advertising in newspapers and billboards and on the sides of buses when it comes to communicating with your own employees, right?

cost of internal communication

The truth is that internal communications can be expensive if it isn’t done properly, and there’s a range of direct and indirect costs associated with it.

Some examples are:

Not having the right staff for the job

One of the biggest costs associated with internal communication is having the right professionals for the role. You don’t necessarily need expensive equipment to carry out internal communications activities, but you do need to have the right people for the job.… Read more

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Using DeskAlerts in an Emergency Situation

An emergency situation can unfold at any time, without warning. Having clear and effective processes in place should the unforeseen occur will save you valuable time, and can even save lives, if you find your business in the middle of an emergency situation.

workplace-emergency

Some emergencies that can affect your business include:

  • Natural disasters such as earthquakes and floods
  • Severe weather events such as tornadoes and hurricanes
  • Fires
  • Explosions
  • Chemical spills
  • Gas leaks
  • Civil disturbances
  • Active shooters
  • Terrorism

When alerting your employees to any immediate threats to their health and safety, you cannot delay and it is critical to communicate as swiftly as possible.… Read more

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Workplace safety

The Importance of Workplace Safety

Providing your employees with a healthy and safe working environment is extremely important.

Failing to do so can mean that you are breaking the law, can leave you open to being sued for negligence and can mean that you have staff who are absent a lot (because of injuries) and productivity and morale will be affected.

Workplace safety

As an employer, you have a duty to provide your staff with a physical and psychosocial work environment free from risks to their health and safety. You must also provide them with safe systems of work as well as information, instruction, training, and supervision where necessary to protect them from any risks to their health and safety while performing their jobs.… Read more

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Desaklerts for helpdesk

How DeskAlerts Can Benefit Your Helpdesk

The modern workplace is heavily reliant on information technology. From schools to hospitals to general office setups, computers and IT rule our worlds.

When things don’t work as expected, employees often turn to their company’s IT helpdesk for a solution, from everything from password resets through to reporting malfunctioning equipment.

Desaklerts for helpdesk

Managing workflow in your helpdesk environment is made much easier when you use DeskAlerts – an internal communications solution that enables you to share information more efficiently and effectively with your employees.

DeskAlerts is an instant desktop alert notification system that sends one-way messages directly to a user’s desktop, in the form of a pop-up window that requires a user response and cannot be ignored or skipped.… Read more

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Helpdesk best practices

6 Best Practices for Your IT Help Desk

Your organization’s IT help desk is one of your most important corporate resources. With companies relying on technology to carry out so many important tasks, it is inevitable that systems will go down, software will not work properly and other issues will arise that need troubleshooting.

Helpdesk best practices

Having a high-functioning IT help desk that goes above and beyond can make the world of difference in your operations. If you aren’t following best practices in your help desk operations, you may have low customer satisfaction and, worse, the operations of your entire organization could be suffering.

Here are some ways to determine if you are following help desk best practices:

1.Regularly survey your clients

By regularly carrying out customer satisfaction surveys, you will have valuable information about how your help desk is performing.… Read more

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Tips to Reduce Email and Information Overload

If your company is like most, there’s a high chance your employees are being driven mad by inboxes clogged with more emails than they can keep up with and act on.

email-overload-deskalerts

For businesses, the constant interruption of non-stop emails affects productivity – estimated to cost billions globally every year.  And as well as wasting time and money, email has become an ineffective system for communicating important information – it’s easy for critical information to go missing in the mess.

There are some steps you and your employees can take to get your email system back under control.

1.Use enterprise social networks

Around 67% of emails are sent internally within an organization.… Read more

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hr-communications

The Challenges of Modern HR Communications

The HR department is the administrative backbone of any company. It requires them to be savvy in handling people and communication.

hr-communications

They drive the vision mission of the company, putting policies and rules across ensuring that it is understood by all. More importantly, the HR department reaches out to the staff and employees in a more direct way. They make sure that they understand the profile of each, so individual needs and concerns are met. HR personnel handle a big volume of information ranging from those about to be hired and those already in retention. They assess each individual’s potentials, strengths and weaknesses to place them where they can best fit in the corporate ladder.… Read more

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