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Improve Your Mass Notification System with DeskAlerts

A mass notification system like DeskAlerts has many benefits to your organization because it can be used to send out time-sensitive information to a large audience in a way that cannot be ignored.

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DeskAlerts is an internal communications tool that can be used for numerous purposes to ensure your employees are kept up-to-date with information. You can use it for just about any purpose: from sending out critical information during an emergency through to providing education and training solutions.

The DeskAlerts system is easy to use. Messages are delivered quickly to recipients, and you can send them utilizing multiple notifications channels to meet your specific needs.… Read more

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Create a Culture of Security with DeskAlerts Mass Notification

Security is absolutely critical in the modern workplace. In order to protect your business, it needs to be the backbone of everything that you do.

Data breaches are no small thing. They can land you in quite a lot of hot water. From bad publicity and reputational damage to legal problems through to financial ruin, not taking your security seriously is a recipe for disaster.

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There are numerous ways your security can be breached, and most of the time when it happens it isn’t because a hacker has managed to crack your systems (although this can happen) – rather, it’s because of employees.… Read more

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Why You Need a Cost-effective System of Mass Notification

Today’s business world is fast-paced. Customers increasingly expect service around-the-clock, 7 days a week. Employees can work any time of the day, any day of the week.

More than ever before, you need solutions in place to communicate with all employees quickly and effectively at any time of the day or night when they may be working for you.

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Whether you need to communicate about IT system outages, critical incidents, emergency situations or reminders about important business information that all staff need to know about, a mass notification system is a brilliant solution for your organization.

One of the biggest obstacles to effective communication with your employees, partners and other stakeholders is information getting lost because of overloaded inboxes or people not proactively looking at intranet and internet sites for updates.… Read more

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Managing Cyber Security Crises with DeskAlerts

High-profile cyber security breaches such as the recent WannaCry virus shine a spotlight on how prepared – or unprepared – organizations are to deal with security crises.

Cyber criminals are finding more and more ways to infiltrate computer networks using a range of tactics, from malware and phishing to ransomware and hacking to compromise computer systems, steal data and hold entire businesses to ransom.

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The best way to manage a cyber security attack is to put measures in place to avoid the situation in the first place. This includes having good security systems, keeping software up-to-date and patched, not using outdated and unsupported software and providing staff with cyber security training.… Read more

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How Cyber Attacks Affect Your Business

Cybercrime is big business for cybercriminals. The British insurance company Lloyds estimates that the damage inflicted on businesses around the world costs about $400 billion every year.  This figure includes the amount of damage caused directly by the attack, plus the disruption it causes in its wake.

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While recent high-profile attacks such as the WannaCry ransomware attack show that large organizations such as the UK’s National Health Service are vulnerable, the reality is even businesses that don’t make the headlines are at risk as well.

In fact, Microsoft estimates that around 20% of small to medium-sized businesses have been targeted by cybercriminals.… Read more

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DeskAlerts emergency system

Creating an Effective Emergency System With DeskAlerts

In the event of a workplace emergency, your crisis communications team needs a reliable, robust and effective emergency notification system. This system forms the lynchpin of your business continuity efforts and staff safety safeguards in the event of a crisis. Designed specifically for emergency notification use, Desk Alerts is packed with intuitive, useful features. Not only does DeskAlerts make it easy to notify employees about an emergency when disaster strikes, it can also help you to get back to normal operations quickly when the problem has been resolved.

DeskAlerts emergency system

If your current mass notification system makes emergency notifications more difficult than you’d like or lacks important features such as urgent alerts and reports, take a look at how DeskAlerts can transform your emergency system and streamline communications before, during and after a crisis:

Compatibility: The DeskAlerts emergency alert system is compatible with other emergency systems, such as tornado warning sirens, disaster alarms and alert color codes in hospitals.… Read more

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Mistakes to Avoid in Your Emergency System

When disaster strikes, the actions of your staff and your ability to recover in the aftermath and resume normal operations will only be as good as your emergency notification system. No matter how robust your disaster preparedness plan or how often you drill staff on emergency processes and procedures, your reaction times and emergency plan execution will only ever be as good as your mass notification system. If you can’t notify your employees about an emergency, or struggle to do so effectively in the face of disaster, your entire organization – and perhaps even your staff – will be at risk.… Read more

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How to Notify Employees about IT Outages

IT systems are integral to so many parts of your business. When they go down – whether it’s planned or not – if you don’t communicate with staff, your help desk will spend a lot of time fielding questions. Often the same question, over and over again.

It’s important to get on the front foot either by  informing staff beforehand if it is scheduled, or keeping them in the loop when an unforeseen outage occurs.

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Putting a simple communications strategy in place helps build trust with your staff and also allows you to get on with the job of restoring the systems if you aren’t being interrupted and fielding questions.… Read more

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How to Well Prepare for an IT Outage

Living in a world that everything seems to move super fast, IT outages is one of the major predicaments that many organizations if not all have to deal with. This is by wondering whether an IT system is good enough, up to date and prediction of the impacts of outage or rather downtime.

It outage

Causes of an IT outage

All outages, planned and unplanned may be caused by different things, including; hardware and server breakdowns, power outages, software failures, human errors, environmental issues, just to mention but a few.

Since these outages are mostly unpredictable, companies are advised to always have a contingency plan to either prevent the outage or at least reduce the impact of the system outage.Read more

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What Does an Effective Emergency System Look Like?

Most businesses will understand the need for an effective emergency notification system but, appreciating the need to notify colleagues about an emergency and actually creating an effective user-friendly system that is robust and reliable in an emergency situation are different matters entirely.

Emergency system

Emergency communication systems will vary from business to business, but there are a few basics that every solution should have in order to safeguard communications and provide emergency notifications during an emergency or disaster.

The purpose of an emergency notification system is to ensure that you can communicate with your employees in the event of a disaster. Traditionally, mass notification was telephone based and a pre-recorded message would call each employee when a crisis struck.… Read more

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