Sending Emergency Messages

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Emergency Messages are basically advanced Message Templates. Unlike the Message Templates, Emergency Messages have pre-defined list of recipients, along with message content. So, when it comes to sending the message – it can be done literally in one click.

Creating Emergency Messages

If you have the rights to create Emergency Messages, you can compose them just like usual alerts. You can specify any options available, select recipients and Save the Instant Message as a template. It will appear on the Emergency Messages list (you can access it through the Emergency Alerts/Send menu item). The message will not be sent out immediately.

Sending Emergency Messages

The list of pre-created Emergency Messages is displayed as the multi-part tiles:

Instant Messages List

By hovering your mouse over the tile parts you can tell what they are used for. Some actions may be prohibited by your access policy.

To send the message, just click central part of the needed message tile. Some dialogues will demonstrate that the message is being sent and then you will be redirected to the Sent Alerts list.

Color Codes

Color Codes system is what helps the content senders to quickly select the needed message when it is being pushed in a rush. Publishers with the corresponding policy can manage Color Codes system to create different message groups – such as “Fire alarm” or “Medical Emergency”

If your company is using color codes system – don’t forget to specify the code during the Emergency Message creation.

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