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Profile settings

Click the Settings->Profile settings link in the left-menu bar. In profile settings you can update your password for the DeskAlerts Control Panel by clicking the button “Change password” and update your email and mobile phone (if you have DEskAlerts Email/SMS module installed).

Profile settings

Social module Settings

Blog module settings

Blog module allows you to post alert messages on your WordPress-powered blogs. You must specify some obligatory options like:

  • Blog name – choose whatever you want, it is used only for blog differentiation
  • Blog URL – address of your blog, something like “”
  • Username – a name you usually use to log into your blog dashboard
  • Password – password fitting your login
  • Blog ID – usually it equals 1, if not, you can fing it in the blog dashboard

Blog settings

Also this module supports multiple additional options, such as:

  • Option to save message as draft
  • Option to disable comments on posts sent to this blog
  • Option to post alert as a whole new page of your blog
  • Option to sign post as one of blog authors. Note: if this string is not a valid blog author name, publish attempt will fail

Note to publishers

Some WordPress blogs can override alert styles (font color, size, table decorations etc), so double-checking your posting results may be a good idea.

Twitter Settings

DeskAlerts uses Twitter API to post messages to Twitter.

To start tweeting with DeskAlerts, you should specify any name for this Twitter instance and provide four access tokens.

Getting Consumer Key and Consumer Secret

To obtain any Twitter access tokens, you should create an application. This can be done easily with following steps:

  • Go to Twitter developer site and log in, if necessary.
  • Supply the necessary required fields, accept the TOS, and solve the CAPTCHA.
  • Submit the form
  • Copy the consumer key (API key) and consumer secret from the screen into corresponding fields at DeskAlerts Control Panel


Getting Access tokens

Now, from your app settings, you can obtain OAuth tokens:

  • Ensure that your application is configured correctly with the permission level you need (read-only, read-write, read-write-with-direct messages).
  • On the application’s detail page, invoke the “Your access token” feature to automatically negotiate the access token at the permission level you need.
  • Copy the indicated access token and access token secret from the screen into your DeskAlerts Control Panel/Console

LinkedIn Settings

LinkedIn network updates posting feature requires some preparation.Basic steps are following:

  • Log In to LinkedIn Developers Network
  • Create a new application with the right settings
  • Copy and API Key to this page and save the settings

Sharing alerts on LinkedIn

When you’re done with the settings, go to alert creation page and look below the skin thumbnail. If you are already logged to LinkedIn, there would be “Share on LinkedIn” button. Pressing this will check if you’ve saved the alert and then send it to LinkedIn. If you’re not logged yet, there would be login button.

LinkedIn Application Live Status

If you want to check this functionality without your LinkedIn Network noticing, set the application Live Status to Development so the updates will be visible only for this Application’s list of developers.

Common Settings

Common Settings include System Configuration, Data Archiving, Default Settings.

System Configuration

Make global settings to manage alert delivery to different accounts, AD and non-AD users and also provide localization of DeskAlerts Control Panel to:

DeskAlerts system settings

You can now switch the default language of Control Panel, add new language and modify the current one. After making any changes please Refresh the whole page of Control Panel to see the changes.

Edit DeskAlerts control panel language

Data Archiving

In order to decrease the load on your servers, this feature has been implemented to clear or store old alerts from SQL databases in archives. Click Settings-> Data Archiving link on Control Menu to see the following screen:

Data archiving settings

Set the time range for the actions as required, then go /inetpub/AdminScripts/ where you will find DeskAlerts_archive.vbs file (to be generated upon installation of DeskAlerts Server).

This file is responsible for date checks and clearing or moving alerts to archive tables when needed. Using this file you have to create a task in Windows Scheduler to run the script once a day or week as you wish.

Archived alerts will be excluded from Send/Receive process on the server, but still can be seen in Sent folder and Statistics tab of Control Panel.

Default Settings

Click Settings-> Default Settings link to save your preferences for sending alerts by marking appropriate checkboxes :

DeskAlerts default settings

This settings will be default when alerts, tickers, RSS are created.

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