Testimonials

“We mainly use DeskAlerts for internal communication within the East Africa member firms. It allows us to target communications to specific groups and has a better viewing percentage than emails. DeskAlerts has gained popularity throughout the organization and requests to use the tool have increased tremendously.”

Kenneth Kagunda,
Applications Specialist

Deloitte


“We were looking for the easiest way to quickly update our Radiologist at multiple hospitals without email. This fit the bill. We have installed DeskAlerts on our Radiologist Diagnostic Workstaions and use it to alert them to current system problems and also alert them when the problems are resolved.”

Bill Brooks,
Supv. Corp. PACS Administration

Fairview


“DeskAlerts is vital component of our customer communication strategy. Central IT department of the university uses DeskAlerts. It preempts unnecessary helpdesk calls by keeping our customers informed and is quick and easy to setup, use and deploy. DeskAlerts makes it easy to tailor notifications to our requirements and represents a great value for money. I highly recommend DeskAlerts to anyone looking for a way to improve their communication strategy and customers experience.”

Valente Panattoni,
Senior Desktop Support Analyst

StGeorge University of London


“We use DeskAlerts as our main direct and urgent messaging system. We use it to send information about general outages (IT and non-IT), planned and unplanned.”

Olivier Jeuniau,
Information Systems Department

University de Louvain


“DeskAlerts is used by Mill Security, Safety and IT departments for event notifications. It has drastically sped up the time it takes to get event notifications out to our employees”

Mike Oehler
Verso Corporation

Verso


“DeskAlerts is being used to deliver pop-up notices from Maintenance, Engineering and Management departments. The product is self-sufficient and I feel it is heading in the right direction.”

Stephen Bender
Broadcasting Board of Governors

BBG


“DeskAlerts is being used in Communication Department. It helps to keep the whole workforce in the loop in security concerns. We are satisfied with the product and service.”

Dagmar Gertz
BP Gelsenkirchen GmbH

BP Gelsenkirchen GmbH


“We use DeskAlerts to communicate to our network of in-store labs within retail sites around Australia and New Zealand. DeskAlerts is used to notify them of upcoming updates, features and/or issues. We were seeking a desktop notification tool that could be branded, easy to use and centrally managed. DeskAlerts ticked those boxes and more. It’s a great tool that fills an important requirement and helps improve communication.”

Arash Rostami
Fujifilm Australia

Fujifilm Australia


“We have been using Desk Alerts for 5 years now and find the product excellent at communicating important information to our entire Trust quickly. It is so easy to use and maintain so provides a cost effective solution for “real time” messaging. Originally, used just by the IT team, the product is now in daily use by the Trust’s Communications team to ensure that urgent messages are communicated quickly and clearly to a large number of staff, thus helping to support the delivery of patient care to the highest standard.”

Lee Loades
Peterborough and Stamford Hospitals NHS Foundation Trust

Peterborough and Stamford Hospitals NHS Trust


“Doing business with your company has been a true pleasure for us. We have been impressed with the quick response and professional approach your company has offered us. We had lots of issues initially after the installation but DeskAlerts was able to quickly identify our company’s needs. We are satisfied with our software purchase and we can count on you for keeping our business running smoothly with all the up to minute changes that we so often request. DeskAlerts’ deep understanding of problems in healthcare has been a leading factor in our success. Keep up the good work.”

Gabriel Ezeoke
Frimley Health, NHS

Frimley Health NHS Trust


“…Mostly we are sending Urgent alerts when we have system failures, system maintenance or system upgrade. So we can prevent a lot of calls from production to our SOS team. “

Dare Medved
KRKA

KRKA


“It was easy to translate interface to French and create a pre-defined messages on different languages”

Didier Godot
CSSS de la Pointe-de-I’Île

CSSS Pointe de lile


“As a community college with limited budget, we looked at features and costs. We also looked at ease of deployment. DeskAlerts had no real competitors. DeskAlerts offered a customized alert system for thousands of dollars cheaper than any of the other systems we looked at. We actually got everything we wanted in the system and more. We deployed to over 500 administrative computers in a morning, and to all of our student computers over a school break “

Joe Zitnik
Henry Ford Community College

Henry Ford Community College


“From our first contact with Softomate regarding DeskAlerts we were impressed about the flexibility of the program and the people. We had it running in no time and changes we asked for were made almost immediate. “

Ruud Zoutenbier
Twynstra Gudde

Twynstra Gudde


“DeskAlerts is a lot more easier to understand and very user friendly. It helps me communicate to my customers. The notification solution exceeded my expectations and gives me more scope to expand on my current services.”

Celine Akigwe
Afristoricals Calendars Ltd

Afristoricals Calendars Ltd


“DeskALerts gives management the ability to inform staff or get feedback immediately without the user being required to read an email or going to an application to which they may not to for a period of time.”

Shaune Houssenloge
Healthcare organization


“DeskAlerts has helped in getting important info to the employees in a very quick manner. I would definitely recommend DeskAlerts to other contacts.”

Philip Weiss
MedAmerica

MedAmerica


“The DeskAlerts software allowed us to notify when it [our email server] was down and when it was back up and running. This allowed our IT staff to be more productive in resolving the issue rather than being on phones answering the problem.”

Dan Harless
City Of Lenexa, KS

City Of Lenexa


“DeskAlerts integrated flawlessly with our desktop deployment. It was easy to go back and push to the installation to our already deployed systems. Both those who send the alerts and those who receive the alerts have been very pleased with the product, the interface, and it’s capabilities.”

Allen Watt
Catapult Systems

Catapult Systems


“We were looking for a software solution that could fulfill the requirements of a school announcement system. After trying a few solutions, we opted for DeskAlerts. DeskAlerts allows the school director to transmit pre-recorded messages (text, audio, video) to the teacher’s computer in our classrooms. With an alert appearing on the screen, the teacher powers on beamer and speakers and plays the message to the students in his classroom. “

Victor Gonçalves
Ecole Privée Sainte-Anne

Sainte-Anne


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