New Version of DeskAlerts Set To Enhance 2015 User Experience
On the cusp of 2015 the internal communications provider has treated its clients to an updated version of its internationally used software. The enhancements cover a range of different areas including user experience, software features and overall functionality. These fortify DeskAlerts’ expertise and ensure that its global portfolio of clients can kick off 2015 with utter efficiency. Thanks to a redesigned single-window interface DeskAlerts engineers prevent users from getting lost in multiple browser windows.
Navigating a multitude of different tabs, windows and programs is one of the primary time wasting culprits present in contemporary workplaces. When the wrong window is closed it can take several minutes for an employee to reopen content and refocus their attention. In emergency situations it’s also imperative that employees are able to quickly and efficiently locate the relevant window.
As well as costing workplaces time and money a disorganized desktop screen in a healthcare environment can mean the difference between life and death. The restyled single-window interface addresses this issue and ensures that every employee enjoys a simple and streamlined interface designed to support quick communication.
For new users an updated beginner’s guide is on hand to rapidly speed up the learning process. The content builds on the original integrated beginner’s guide which was introduced to DeskAlerts users earlier this month. Using customer feedback software engineers were able to identify areas of difficulty and create step-by-step tutorials which teach users how to navigate the DeskAlerts interface with ease. Covered topics include how to effectively use the various features and functions of the unique control panel menu, how to create and send content and how to manage alerts. At its core the beginner’s guide aims to shorten the process of employee training and save companies a significant chunk of time and money.
Anton Vdovin, Project Manager at DeskAlerts said, “The updated beginner’s guide encompasses some new areas of difficulty that have been bought to our attention. The idea is to help new users rapidly master the DeskAlerts interface and make sure that all communication is carried out as efficiently as possible.”
Users viewing the DeskAlerts server via Internet Explorer in Compatibility Mode will no longer experience script-related issues such as interface glitches or missing controls. While they are only minor issues these types of bugs can have a hugely negative impact on the quality of a workplace’s internal communications strategy. In addition to slowing down the communications process end user issues also discourage employees from utilizing certain software platforms. DeskAlerts takes even the smallest of snags extremely seriously and instantaneously commissioned a repair job on the script related glitches. Now, users enjoy a flawlessly functional interface which offers the full efficiency of the standard desktop version.
Another notable improvement is the repairing of the glitch that prevented end users from receiving messages generated from RSS feeds in scrolling ticker form. DeskAlerts is designed to enhance internal workplace communications and when notifications fail to reach end users the software’s core purpose is threatened. As soon as the company pinpointed the RSS feed glitch steps were immediately taken to repair the function. This custom built patch helps the company uphold its promise of guaranteed delivery on every notification.
Vdovin said, “DeskAlerts is an inherently efficient tool and when our users encounter glitches this severely jeopardises our commitment to enhancing productivity in the workplace. As soon as we encounter any technological issues we immediately get our expert software engineer taskforce on the case. This month we’ve smoothed over several minor tech hiccups to ensure that our clients can kick off 2015 as productively as possible.”
2014 has been an incredibly productive year for DeskAlerts, with the company rolling out a constant stream of upgrades. As well as the introduction of a single-window interface, beginner’s guide and series of fixed glitches other noteworthy enhancements include the integration of a web plug-in module, release of a bespoke white paper, roll out of emergency color codes, addition of new languages and incorporation of audio visual support. In 2015 the internal communications specialist plans to continue to incorporate customer feedback, integrate improvements and ensure that the user experience is persistently refined.
About DeskAlerts: DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.
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