Enterprise Messaging System DeskAlerts Unveils Series of New Video Tutorials
The enterprise messaging system DeskAlerts has added yet more tools to its help section with the unveiling of a series of video tutorials. Each video filmed with the express purpose of bringing users up to speed with key DeskAlerts functions and guiding them through the completion of essential tasks.
The video tutorials, which have been created by the DeskAlerts team, cover a range of desktop messaging features and product capabilities. They are split into five-minute videos, which users can watch on DeskAlerts corporate website.
The video archive which is hosted on YouTube is intended to speed up the research process for users looking for guidance on using DeskAlerts and getting the most out of its functions and features for more effective communication in the workplace.
Anton Vdovin, Project Manager at DeskAlerts, said, “Here at DeskAlerts we understand how important it is for our customers to get required product related information quickly and easily. It’s essential that help is at hand so important notifications and updates can be sent there and then, not in a few hours or a few days time. For this reason we already have comprehensive documents, manuals and FAQ sections and contextual help and desktop support sessions.
Anton Vdovin, Project Manager at DeskAlerts, said, “The key message that came out of our survey is that American businesses do not need to be inspired to start a blog. Many have already recognised the value of the medium and have put the wheels in motion to begin blogging or expand existing blog efforts this year. This is a real indicator of how many US firms are now pro-actively managing their corporate communications strategy and showing and increasing willingness to invest in this area.”
“We have added another way in which we can provide our customers with product information; via video tutorials. Our 5 minutes videos are the best way to get all necessary help or understand how the software functionality works. We think this way is much better then spending lots of time researching required information and sorting through multiple text documents.”
The videos can be viewed at DeskAlerts YouTube channel. A number of other updates will be announced later in the month.
About DeskAlerts: DeskAlerts is the only alert solution that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving corporate communications and productivity with a more efficient communication strategy than traditional email alone.