Desktop Messaging Service DeskAlerts Announces Remote Desktop Support
Effective communication in the workplace will know no technical boundaries with the desktop messaging service, remote desktop support sessions.
A web-based alert solution that can be used for everything from updating social networks and sending breaking news to staff to submitting employee survey questions across multiple business locations, DeskAlerts is currently used to improve communications and productivity in thousands of organizations around the world.
In addition to solving any issues, the remote desktop support sessions will fulfill an increasingly important second role – that of providing customers with any kind of support including product installation, configuration and training assistance that will help them to communicate ever more effectively.
Anton Vdovin, Project Manager at DeskAlerts, said, “We’re really pleased to be able to add yet another string to the DeskAlerts support bow. We support our customers not just by via email and phone but also by remote desktop session which we are confident will offer a quick resolution to any issue, allowing users to get on with the business of communicating with colleagues.
“We determined that remote desktop sessions are one of the most effective ways to sort out any issues by cutting out the prospect of miscommunication, and saving time both for ourselves and our customers.
“In the event of encountering any issue, our developer connects to the customers PC and in a real time resolves the presented problem. During the remote desktop session, clients can not only share desktops but also use voice call and chat options. We believe these possibilities make this way of support the most effective.”
About DeskAlerts: DeskAlerts is the only alert solution that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving corporate communications and productivity with a more efficient communication strategy than traditional email alone.