DeskAlerts Rolls Out Survey Module Upgrade To All New 7.0 Version
The desktop notifications provider has wasted no time improving its service just weeks after the roll out of the latest 7.0 version. After carefully analyzing user feedback, DeskAlerts has made significant improvements to Survey Module which makes the user experience easier and more intuitive than ever before.
Anton Vdovin, Project Manager at DeskAlerts said, “Our software engineers are constantly looking at ways to enhance and improve the user experience. Like all new systems, it takes some time to test the waters and identify areas that could do with improvement. Our first DeskAlerts 7.0 upgrade was to Survey Module which is one of the most useful and popular elements of the service. We listened closely to what users had to say about 7.0 and have used their feedback to take the Survey Module experience to the next level.”
Launched in late September, DeskAlerts 7.0 is an upgraded version of its popular predecessor. The new version offers users enhanced features and functions designed to make internal workplace communications faster, simpler and more effective.
One of the most exciting new upgrades is the ability to brand surveys with corporate colors. Thanks to improvements to surveys, quizzes and polls reports, DeskAlerts system managers also enjoy access to detailed data. This can be used to enhance inter-employee communication, up overall workplace efficiency and ensure that any room for improvement is immediately recognized. Keeping track of data is also easier than ever with the integrated ability to export stats to PDF or HTML format.
Regardless of market sector, employee feedback is an essential part of enhancing workforce satisfaction, improving performance and retaining staff. According to a recent report from Oxford Economics, the cost of replacing an employee is just shy of US$50,000. This is a shocking figure which highlights the absolute necessity of actively gathering employee feedback and using it to improve workplace operations. DeskAlerts makes this process simple and easy with its clever staff survey feature which allows managers to create custom questions in order to gather relevant information.
Vdovin explains, “The ability to issue staff surveys is by far one of DeskAlerts’ most valuable functions. The added element of customisation allows workplace managers to delve into internal operations, gather employee feedback and use findings to improve overall operations.”
As well as an upgrade to features and functions, Survey Module has also undergone an aesthetic makeover. DeskAlerts engineers have developed an array of general interface improvements which ensure that the on-screen experience is as intuitive and user friendly as possible.
Vdovin said, “We wanted to enhance features and functions but at the same time we wanted to make DeskAlerts 7.0 our easiest operating system to date. The Survey Module makeover helps us achieve this goal and ensure that DeskAlerts 7.0 can be used in any workplace environment, regardless of how technologically advanced its staff base is.”
For both DeskAlerts system managers and end user employees, using Survey Module is simple and straightforward. Managers can choose to issue three types of survey – multiple answer, open answer and conditional questions. The ability to customize questions means that DeskAlerts Survey Module is suitable for use in almost every workplace environment, from finance to healthcare.
Adding even more value to the Survey Module is the incorporation of features such as Active Directory/eDirectory support, which supports synchronization across unlimited domains. Sophisticated statistics analysis allows managers to track survey delivery down to specific users and devices while scheduling and recurrence functions can be used to send surveys at a defined date and time.
When a custom built survey is ready for distribution, managers simply hit send in order to publish the questionnaire directly onto an employee’s desktop. Once received, surveys can be easily completed in just minutes. Results are then transmitted back to the system manager where real time reporting generates in depth data analysis. For workplace managers in need of fast and effective feedback, DeskAlerts Survey Module is an invaluable tool.
As DeskAlerts 7 continues to sweep the globe, the company will continue to analyze the user experience, consider feedback and roll out upgrades and enhancements.
To find out more about using DeskAlerts and to start using the service visit www.alert-software.com.
About DeskAlerts: DeskAlerts is the only alert solution that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone.
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