DeskAlerts Release New Updates To Version 7.0
It’s been a busy month for the internal communications provider which has rolled out a series of sophisticated upgrades to its service. While DeskAlerts 7 received a hugely positive reception, company developers were still determined to improve and enhance the service wherever possible. This commitment to unwavering innovation has led to the introduction of several new system updates, including an overhaul of the emergency color codes function and the ability to support audio and video content.
Anton Vdovin, Project Manager at DeskAlerts said, “We’re constantly looking at ways to stay at the forefront of internal workplace communications and the latest upgrades to DeskAlerts 7 do just this. Using a combination of customer feedback and in-house innovation we’ve created a razor sharp version of our original software that offers users unmatched flexibility, efficiency and functionality.”
First on the agenda was an up-to-the-minute makeover of its ultra-useful emergency color codes functionality. The original feature was introduced in early September and offered users the ability to embed notifications with red, yellow, blue and green status. Subtle and soundless, the feature allowed staff to gauge an idea of the urgency of a situation without disrupting the task at hand.
After just one month, DeskAlerts engineers had given the emergency function a high tech revamp which allowed users to choose from a kaleidoscope of different colors. The upgrade was primarily inspired by the ever changing nature of hospitals and the fact that emergency situations come in all shapes and forms. Four indicators were simply not precise enough which is why DeskAlerts quickly introduced the ability to choose from a rainbow of different color combinations. Now, users enjoy the complete flexibility to customize each individual notification according to the exact situation at hand.
Anton Vdovin, Project Manager at DeskAlerts explains, “The emergency color code functionality was one of the most well received features of DeskAlerts 7 and received a huge amount of positive feedback from our hospital and healthcare customers. But at DeskAlerts we’re all about innovation which is why we had our software engineers embed the system with the capacity to house a spectrum of colors. This gives users the flexibility to choose custom colors for an endless number of emergency situations.”
The second state-of-the-art DeskAlerts 7 update saw the system upgraded to support audio and video content via the platform’s emergency instant send module. For users, this offers unparalleled efficiency and flexibility when it’s needed the most.
One of the major benefits of the all-new audio support function is the ability to drastically increase the speed of communication in an emergency scenario. Most critical situations are multifaceted and when under pressure, composing a written description of the circumstances can be quite a challenge. Statistics also highlight the benefits of the spoken word, with the average person capable of talking at a rate of up to four times faster than they can type. DeskAlerts’ all-new audio function overcomes the time-consuming process of typing and allows users to simulate the speed and convenience of face-to-face correspondence. When a matter of seconds can mean the difference between life and death, this function is set to be an invaluable tool.
The introduction of video support has also been hailed as one of DeskAlerts’ most exciting new innovations. The ability to embed notifications with a visual element allows users to explain complex situations to a multitude of staff in a matter of seconds.
Vdovin said, “Customer feedback is incredibly important to us and when there’s an overwhelming demand for a feature or function, we’re committed to delivering. Audio and visual support were by far the biggest requests of the year and we’re thrilled to have finally embedded our service with these ultra-efficient options.”
While DeskAlerts 7 may be state-of-the-art software its new features and upgrades have not compromise usability. Both the emergency color codes function and the audio and video support are simple and easy to use which ensures that the platform maintains its core values of efficiency and convenience. With new upgrades and enhancements currently released on a bi-monthly basis, the future is looking bright for DeskAlerts 7 and its impressive legion of global clients.
About DeskAlerts: DeskAlerts is the only alert solution that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving corporate communications and productivity with a more efficient communication strategy than traditional email alone.
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