ICT-specialist-deskalerts

A Portrait of the Ideal ICT specialist

Having technical aptitude and an interest in working with computers are the obvious things you think of when determining if someone is an ideal candidate to be an ICT (information and communications technology) specialist in your organization. But to really shine and excel in an ICT role, there’s a lot more that’s required.

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The work of an ICT specialist will vary from organization to organization and from role to role. In general, they are responsible for planning, coordinating and managing a range of ICT activities. They work closely with internal or external clients to provide the right ICT equipment, knowledge, advice and support that is appropriate to the project or task that is being carried out.… Read more

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internal-communication

6 Creative Internal Communication Ideas to Implement in Your Company

Engaging your employees is an ongoing challenge that requires creativity to avoid getting stagnant. It takes more than sending out emails and the odd newsletter to effectively communicate with your staff in the modern workplace.

As well as keeping your staff informed and up-to-date with important information, good internal communications can create a positive workplace culture, boost morale, and deliver a committed and top-preforming workforce.

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And studies have shown that companies with sound internal communications practices not only attract top talent, but they find it easy to retain them.

If you feel like your internal communications is a bit of a rut and you’d like to change things up a bit, try some of these creative solutions.… Read more

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Tips to Reduce Email and Information Overload

If your company is like most, there’s a high chance your employees are being driven mad by inboxes clogged with more emails than they can keep up with and act on.

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For businesses, the constant interruption of non-stop emails affects productivity – estimated to cost billions globally every year.  And as well as wasting time and money, email has become an ineffective system for communicating important information – it’s easy for critical information to go missing in the mess.

There are some steps you and your employees can take to get your email system back under control.

1.Use enterprise social networks

Around 67% of emails are sent internally within an organization.… Read more

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Manage Email Overload with DeskAlerts

When email was introduced to the corporate world, it was supposed to help streamline communications, making companies more connected and efficient. The reality is it has become one of the biggest time-wasting activities unleashed on the workforce, and a major source of frustration.

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The average office worker is spending around 28% of their time managing their email inbox, according to a recent survey. This amount of time is even more for more senior employees.

Email overload has several negative impacts as a result of both the constant interruptions it poses, as well as staff having to process high-volumes of email.… Read more

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How Email Overload Affects and Challenges Your Business

If you ever feel as though you are drowning in emails, you’re not alone. The battle to tame the inbox is one of the most frustrating aspects of life in the 21st century office. This major source of workplace angst and frustration is also an essential business tool, so even if we’d like to, we can’t just get rid of it.

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It’s no wonder we’re all feeling swamped. The average number of emails an office worker receives each day is 121. It’s estimated that workers spend around 28 per cent of their working week managing emails. This adds up to around 650 hours a year.… Read more

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hr-communications

The Challenges of Modern HR Communications

The HR department is the administrative backbone of any company. It requires them to be savvy in handling people and communication.

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They drive the vision mission of the company, putting policies and rules across ensuring that it is understood by all. More importantly, the HR department reaches out to the staff and employees in a more direct way. They make sure that they understand the profile of each, so individual needs and concerns are met. HR personnel handle a big volume of information ranging from those about to be hired and those already in retention. They assess each individual’s potentials, strengths and weaknesses to place them where they can best fit in the corporate ladder.… Read more

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DeskAlerts: Best Way to Improve Your HR Communications

In today’s workplace, Human Resources (HR) departments increasingly have a role to play in the engagement of employees, development of leaders, establishment of a culture of change, as well providing information about important organizational objectives.

Organizations that have good internal communications systems often have more productive and happier, engaged staff as well as a lower turnover of employees. They have been shown to attract and retain the best people, giving them an advantage over their competition, as well as less costs associated with recruitment.

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There are many tools available for HR departments to utilize to communicate with employees. From emails to intranets, to notice boards – but one of the best ways to get important HR information out there to every single member of staff in a way that can’t be ignored is by using DeskAlerts.Our client, the Peterborough & Stamford Hospitals in the United Kingdom, has been successfully using DeskAlerts to manage employee communications since 2010.… Read more

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How to Create Internal Newsletters That Won’t Be Missed or Ignored

Many organizations struggle with the challenge of getting their employees to pay attention to the messages they send them internally. Whether it’s email information, intranet sites or the trusty staff newsletter – getting your employees to take the time to read the information can be difficult in the modern workplace.

internal-newsletter

Internal newsletters are a great way to communicate regularly with your employees, outlining everything from your strategy and vision for the company through to rewarding and recognizing the good work individual employees are doing.

But just because you send it doesn’t mean it is going to get read. These days, information overload through too many different communication channels mean that your newsletter can get lost in the “noise”.… Read more

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Improve Your Mass Notification System with DeskAlerts

A mass notification system like DeskAlerts has many benefits to your organization because it can be used to send out time-sensitive information to a large audience in a way that cannot be ignored.

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DeskAlerts is an internal communications tool that can be used for numerous purposes to ensure your employees are kept up-to-date with information. You can use it for just about any purpose: from sending out critical information during an emergency through to providing education and training solutions.

The DeskAlerts system is easy to use. Messages are delivered quickly to recipients, and you can send them utilizing multiple notifications channels to meet your specific needs.… Read more

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Create a Culture of Security with DeskAlerts Mass Notification

Security is absolutely critical in the modern workplace. In order to protect your business, it needs to be the backbone of everything that you do.

Data breaches are no small thing. They can land you in quite a lot of hot water. From bad publicity and reputational damage to legal problems through to financial ruin, not taking your security seriously is a recipe for disaster.

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There are numerous ways your security can be breached, and most of the time when it happens it isn’t because a hacker has managed to crack your systems (although this can happen) – rather, it’s because of employees.… Read more

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